The website "www.releaf420.gr" is an online commercial store displaying the sale and sale of products and services via the Internet (hereinafter referred to as "online store" or "website" or "e-shop") created and operated by the personal - sole proprietorship of Miltiadis Peristeris, retail and wholesale of biological products and food, smoked products, etc., which is based in Larissa and at Rousvelt Street no. 32, with VAT number: 038445516 - Larissa Tax Office and GEMI 025676540000.

Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of our online store.

Make sure that you agree with the following terms and conditions because your transaction through the above website www.releaf420.gr is governed by the following terms and your transaction in it implies the acceptance of these terms.

Any user who enters and trades or uses the services of the online store (here in after referred to as "visitor" and / or "user" or "customer" regardless of whether he is limited to visiting only the store or places an order and purchase of products and services) shall be deemed to agree and unconditionally accept the following terms here in, without exception. If a user does not agree with these terms, then he must responsibly refrain from visiting, using the website as well as from any transaction or use of the services of the online store.

Terms and privacy policy may change from time to time depending on legislation or industry developments. The online store is not obliged to explicitly inform the customers or users of our website about these changes. Instead, we encourage you to periodically check this page for any changes. The continued use of the website www.releaf420.gr even after any changes in the terms and the Privacy Policy, means the unconditional acceptance of these by you.

Use of the services of this site is prohibited if you are under 18 years of age.

Terms of Use

1. The promotion, presentation, sale, transport-storage, delivery and possible return of our products displayed on this website as well as the protection of your personal data and the security of your transactions are governed by these terms of use, which we invite you to read before navigating the e-shop and making your purchases. Your navigation in the e-shop as well as the realization of any transaction or communication with our company means the unconditional acceptance of these terms of use by you.

Our company reserves the right to modify, renew or upgrade at any time and without prior notice to the user / consumer / visitor / member of the e-shop a) part or all of these terms of use, b) part or all of the content of the e-shop and c) part or all of the external appearance (interface), structure or composition (configuration) of the e-shop as well as its technical specifications. It is your responsibility to read them at regular intervals, as the Terms that are in force at the time of drafting the Contract (as defined below) are also applicable.

The company also reserves the right at any time, unjustifiably and without prior notice to the user / consumer / visitor / member of the e-shop to cancel, suspend or terminate the operation of the e-shop. The user / consumer / consumer / member of the e-shop recognizes and unreservedly accepts all the above with only the navigation and / or use of the services of the e-shop.

If you have any questions regarding the Data Protection Terms or Policies you can contact us using the contact form.

2. The information or personal information you provide to us is subject to processing under the Data Protection Policies. By using this website you provide your consent to the processing of this information and data and you declare that all information and data you provide to us is true and accurate.

3. The Use of our Website

By using this website and / or placing an order through it, you undertake:

a. Use the website only to submit legitimate questions or orders.

b. Do not place false or fraudulent orders. If we reasonably consider that such an order has been placed we have the right to cancel it and inform the competent authorities.

c. Provide us with your correct and accurate e-mail address (e-mail), your e-mail address and / or other contact information.

You also agree that we may use this information to contact you if necessary. If you do not provide us with all the information we need, we will not be able to promote your order.

By placing an order through the website, you declare responsibly and guarantee that you are at least 18 years old and that you have the legal capacity to enter into binding contracts

4. Sales contract - Order products

The information contained in these Terms and the details contained on this website do not constitute a sale proposal but an invitation to update. It will not be considered that a contract has been drawn up between us and you regarding any products, except when your order is explicitly accepted by us. If we do not accept your order and the money has already been deducted from your account, then it will be refunded in full.

To place an order you will be asked to follow the purchase process and press the "ORDER COMPLETION - Proceed to Chekout" button. You will then receive an e-mail from us confirming receipt of your order ("Order Confirmation"). Receiving the email confirms the completion of the order and its acceptance by us. You have the opportunity either to place an order as a registered user of our website or as a regular visitor without having a registered user profile. For your best service, it is suggested that you create a registered user profile by logging in to our website.

5. Product Availability

The products offered through this website are available only in Greece and in Europe. All product orders depend on their availability. In this light, in case of difficulties in supplying or depleting the products in stock, we reserve the right to inform you either by phone to the number you have declared or by email, about similar products of equal or superior quality and value, which you can order. If you do not wish to order such products, we will refund you the amount you may have paid in full.

6. Order Rejection.

We reserve the right to withdraw from this website any product at any time and / or to remove or edit any material or content on this website. While we make every effort to process all orders placed with us, there may be exceptional circumstances in which we may have to refuse to process an order after we have already sent you the Order Confirmation, which we reserve the right to process at any time in our sole discretion.

We have no responsibility to you or any third party for the withdrawal of any products from this website, as well as for the removal or processing of any material or contents of the website or for the refusal to process or accept an order after we have sent you the Order.

7. Delivery.

Without prejudice to the provisions of condition 5 above regarding the availability of products and subject to exceptional circumstances in this case, we will make every effort to complete your order for the product (s) listed on the Order Confirmation by the delivery date specified in the Order Confirmation or, if no delivery date has been set, within the estimated time period shown when choosing a payment method, and in any case within 30 days from the date of the Order Confirmation. We do not make deliveries on Saturdays and Sundays.

However, delays can occur in Cases such as, depending on the delivery area or in unforeseen circumstances.

If for any reason we do not manage to meet the delivery date, we will inform you and offer you the option to either continue the purchase by setting a new delivery date, or cancel the order with a full refund.

For the purposes of these Terms, "Delivery" will be deemed to have taken place or the order will be deemed to have been delivered when you or a third party on your behalf, other than the carrier, has acquired physical possession or control of the products, the which will be evidenced by the signing of the receipt of the order at the agreed delivery address.

8. Non-delivery.

If it becomes impossible for the carrier to deliver your order, he will leave you a note explaining where your order is and what you need to do to pick it up and will contact you by phone. If, after 10 days from the moment your order is available for delivery, the said order has not yet been delivered for reasons not due to our fault, we will consider that you wish to cancel the Contract and the Contract will be considered expired . As a result of the termination of the Contract, we will refund you free of charge any payment we have received from you, as soon as possible and in any case within 14 days from the date on which the Contract expires.

In case of loss of your order due to an error of the carrier we will inform you about it and we will take care if you still wish to complete the order, replace and resend the same products to you, otherwise we will refund any payment we received from you.

9. Risk Transfer and Product Ownership.

Responsibility for the products is transferred to you once you or a third party acting on your behalf, other than the carrier, has acquired physical ownership or control of the products. Ownership of the products passes into your hands either with the full collection on our part of all amounts due in relation to the products, including shipping costs, or with their delivery (as defined above in condition 7 if it takes place later than the collection).

10. Price and Payment.

The price of each product will be the one set at any time on our website, except in cases of obvious error. We always make sure that all the prices on the website are accurate, however errors may occur. If we find an error in the price of any product you have ordered, we will notify you as soon as possible and give you the opportunity to re-confirm the order at the corrected correct price or cancel it. If it is not possible to contact you, we will consider that your order has been canceled and we will refund you in full any amount you have paid. We are not obliged to supply you any product at the wrong lower price (even if we have sent you the Order Confirmation), in case the price error is obvious and indisputable and can be reasonably recognized by you as the wrong price. The prices on our website include VAT plus shipping costs, in case you are charged for Shipping Costs, when it exists, the amount of which will be announced before the final submission of the order. Indicatively, it is mentioned that for orders up to € 29.00, shipping costs amount to € 2.50 for shipments within Greece and to € 13.00 for European countries. For orders € 29.01 and above, shipping costs are FREE only for shipments within Greece. The company can modify the prices of its products. Any modification will not affect existing orders that are being processed or shipped.

Once you have selected all the products you want to buy, these will have been added to your shopping cart and the next step is to place your order and pay. To do this, you must follow the steps of the purchase process, completing or verifying the information requested at each step. Furthermore, during the purchase process, before payment, you can change the details of your order.

Payment methods

For the convenience and service of all those who wish to make product purchases through our Website, the Company has the following alternative payment methods:

  • By credit card charge. The Company has taken all necessary measures for the security of transactions using a credit card. We accept Visa and Mastercard. In the (secure) order form fill in all the necessary fields (card number, expiration date, CCV). Releaf420.gr processes your card details exclusively for the completion of the transaction between us, ie the repayment of the products you have purchased from our online store.

  • Cash on delivery (valid only for Greece) at the time of receipt of the product. When the employee of the courier company comes to your place to deliver your products to you, you pay in cash the value of your order. This option may be charged Cash On Delivery, when it exists, the amount of which will be announced before the final submission of the product order(s). Indicatively, it is mentioned that the cash on delivery is charged at least € 1.50. COD service is not valid for orders from European countries.

  • By deposit in a bank account. For your best service, please give the bank as your reason your Name and Order Number. Then please send the proof of deposit via email to info@releaf420.gr. The bank account in which you can deposit money is the following:

    National Bank of Greece: IBAN: GR7401107820000078240111399

    Beneficiary Name: Miltiadis Peristeris

    BIC / SWIFT: ETHNGRAA

    *Caution!! In case of transfer from another bank, the charge is borne exclusively by the depositor.

Transportation

Shipping for orders over € 29 is free while for orders under € 29 there is a charge of € 2.50.

In case the order exceeds 2 kg, regardless of the amount of the order there is an additional charge which is determined by the shipping.

The moment you press the "Complete Order" button you confirm that your credit card is valid and has a sufficient balance. Credit cards are subject to validation and approval checks by your card issuer. If the issuer of your card does not approve the payment, we are not responsible for any delay or non-delivery and we will not be able to enter into a Contract with you.

11. Right of Withdrawal.

Due to the nature of the products which are sealed in case they are unsealed after delivery they are not suitable for return for health protection and hygiene reasons. For this reason, in case of unsealing, the withdrawal is not possible.

12. Return and / or replacement defective product policy - Commodity changes.

Our company takes every possible measure so that all products (regardless of type) are specially and carefully packaged in order to reach you without damage. In very rare cases, however, there is a case that one of these products wears out when it is sent to you or you receive a product with a defect. For this reason and regardless of your above right of withdrawal which is not affected, we invite you to check the products upon receipt.

PRODUCT RETURNS

In case of request for cancellation of your order, within 14 days, we will refund you in full the money corresponding to the value of the order and the shipping costs.

The return of the product must be done within fourteen (14) calendar days from the date of receipt of the products.

Our company must return the money within 14 days of receiving the cancellation request. However, it may be delayed to return the money if you do not receive the products or the receipt for their return.

Refunds include shipping costs paid by the consumer for the purchase.

In case the products you have received have exceeded your expiration date, we fully refund the money corresponding to the value of the order and the shipping costs.

Returns are accepted only if the products are unused and in their original condition.

In case of using the product or altering their original packaging, the return is not accepted.

For your refund you must state the account in which you want the deposit to be made, the bank, the account holder as well as your order number regarding the refund. In case of transfer, the costs are borne by the customer.

Return receipts are required for returns and their return packaging will be in a box so that the product is not damaged.

In case of invoice issuance, the return must be made with a delivery note.

In case the return is not made within the period of (14) fourteen calendar days from the day of their receipt or some of the return conditions are not met, our company has the right not to accept the products back and not to proceed with their replacement.

In case the payment was made by credit card, the transaction will be canceled and his credit card will be updated accordingly.

Shipping costs for the return of products to our company are borne by the customer. 

For the smooth refund process, it would be useful to contact us at 2410 255578.

13. Intellectual property

All the content of this website, ie indicative and not restrictive texts, photos, drawings, commercial and financial data, programs, all kinds of files, marks / logos, the layout of releaf420.gr , are the subject of intellectual property of the company and is protected by the relevant provisions of Greek Law, European and applicable international conventions on intellectual property. In no case should their appearance and display on our website be construed as a transfer and / or assignment of their license and / or right of use. Based on the above, it is expressly forbidden the total or partial copying, distribution, transfer, processing, store, reproduce, republish, modify and any related action on the above data without any explicit prior written consent of the company. Otherwise, the above actions may constitute an infringement of the intellectual / industrial property rights of the company, which reserves the right to claim any positive and negative damage caused to it in accordance with the provisions of applicable law.

The user / consumer / visitor / member of this website accepts and acknowledges that the company has the ability to commercialize (either by itself or by third parties) all the data displayed on it and to modify this data whenever it wishes with or without prior notice to its users / consumers / visitors / members.

14. Personal Data

a) Correct registration of personal data

Because your personal information and the contact information you provide on our website are extremely important for the execution of your online transaction with us as, as you know, these are, among other things, the only way our company communicates with you about fulfillment of its obligations to you as well as the orders, you must be sure that the information you have given us is completely correct and up to date (in case of changes you are obliged to inform us about it). Our company takes every possible care to receive from you your correct information and for this reason, you are asked at the end of completing your information to re-check this information and then send it to us with your explicit consent for use the information you have filled out. Therefore, our company does not bear any responsibility in case any of its contractual or legal obligations are not fulfilled correctly and / or on time due to sending by you incorrect or not updated personal information. In particular, any notice that will be made to the email address and / or mobile phone that you have given us (eg for lack of product availability, etc.) will be considered valid even if it is not delivered to you due to an error in the information provided by your data and / or due to a technical or other fault on your server, and / or your telephone and / or your telecommunications provider, and / or due to a change in your data (unless you have informed us in good time). The same applies to the communication and shipping address of the products as well as to the landline communication phones. In any case, you are obliged to update your data every time there is a change in it.

b) Registered users

In order to better serve you and facilitate your future purchases, you will be given the opportunity to register as users on our website (log in) when you first send an order request to our company. The information you fill in the special form on our website remains in our business system. Therefore, on your first visit order request you request to open an account with us and create a user profile (Name, gender and date of birth), using your own unique security codes (username & password). In this way you create your own unique page - registered user page - which records the history of your purchases, you can keep track of the status of your new request for order, the stage of delivery of the product you have ordered , etc. When you enter our website, a system of session cookies is installed exclusively for your identification and your transactions to create your history as a customer that appears on your personal page if you register and is visible only to you. The above session cookies have the sole purpose of serving the best management of your profile and your transactions so that you do not have to state your details from the beginning every time you visit our website. Session cookies are deleted as soon as you are logged out by a registered user.

c) Written consent

By completing and sending the relevant form (either on the registration form or on the order form) with your data you provide at the same time to us and your written consent to use the data contained in it for the purposes described in these terms in under this personal data policy. In case you do not wish to use your mobile phone to send messages (sms) to inform you about the progress of your order, you can either not fill in the relevant field in the order form (optional field) or send it to us at any time. moment relevant e-mail with which to request the cessation of sending these messages (sms) - opt out.

d) Privacy policy

The issue of protection of your personal data is for our company a very serious issue that is treated as a top priority.

Your personal data is collected by our company exclusively in the context of transactions on our website and our communication with you for the completion of your orders, your invoicing, the facilitation of deliveries, the general execution of your orders, the service of your requests as well as the sending of informative messages in relation to our products and services. All your personal data collected through the special electronic form of our website are absolutely necessary for the performance of the above services by us and are subject to your full and unconditional consent / consent provided with the shipment of your personal data to us. It goes without saying that you are able to access your data at any time as well as request the immediate deletion of your data, as well as your deletion as registered users. In any case, your data is kept by our company only for as long as you are a registered user on our website and / or for as long as your transactions with us are performed and are deleted as soon as you are deleted as a user and / or the transaction with you is completed. Also during your visit to our website it is possible to install session cookies on your PC in order to be able to record the items you place in your shopping cart, even before you register as a registered user in order to send of your order request.

Your personal data is not disclosed to any third party and is managed exclusively by our company. The only exceptions are: i) those data relating to the execution and settlement of electronic credit card payments made by our trusted partners - financial institutions that follow all the appropriate security procedures to secure your information and ii) the data that are absolutely necessary for the execution of your order (transport, storage, etc.) by the companies cooperating with us. However, all your data is protected and managed in accordance with the terms and rules of Greek law and especially of law 2472/1997 and the GDPR Regulation, and our company strictly follows all the rules established by the relevant legal framework. Under the above legislation, the information held by our company may be disclosed to third parties, competent authorities, prosecutors or other administrative services only in accordance with the rules and provisions of the respective regulatory framework. Also, all your data, data and transactions are governed by the principles of confidentiality of communications (electronic and non-electronic) and commercial transactions and all appropriate measures are taken to protect and ensure their confidentiality during transmission and / or and execution of transactions. The user / consumer / visitor / member of our website should also safeguard the confidentiality of his data and not make disclosures to third parties (even through his negligence) or grant the use of his data by third parties. It is also recommended to change the user code (password) at regular intervals. The company reserves the right to claim any liability for breach of the above obligations of the user / consumer / visitor / member of our website.

Finally, in order to complete the ordering process, you accept the sending of automated or personalized e-mails both directly to your PC and in person to the e-mail address and / or mobile phone that you have notified us as well as any telephone communication to the phones you have. notified by employees of our company.

15. Data and transaction security

Our company recognizes as a major issue the issue of data security and transactions and therefore takes all necessary measures to ensure them. The website protects its members from any data interception with the data encryption method. Customer information is not disclosed to third parties and during your browsing of the website they remain encrypted and therefore not visible to unauthorized third parties. Encryption is valid in all stages and all procedures of transaction and sending of your personal data-data to and from our website. Also during the process of making credit card payments the credit data is protected by the method of encryption. The data remains encrypted and is not disclosed to any third party.

The passwords used for your identification are a) the Password (e-mail or username) and b) the Personal Security Code (password), which every time you enter them provide you with absolute security access to your personal information . You can change the above codes whenever and however often you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining their confidentiality and concealment from third parties. In case of loss or leakage you should notify us immediately, otherwise our company is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change the above codes at regular intervals and avoid using the same and easily traceable codes, using if possible not only letters and numbers but also symbols for the creation of your codes.

16. Limitation of Liability

The user / consumer / visitor / member of our website fully and unquestionably accepts the exclusive right of the company to stop using his / her passwords in the services of the website and to stop the provision of content and information whenever he / she deems company) that the present terms are violated by him (user / consumer / visitor / member) or that there are carried out or there are indications and / or complaints that illegal acts or omissions are carried out by him. It may also suspend, suspend, modify the operation of the website in whole or in part, permanently or temporarily at any time with or without prior notice to the user / consumer / visitor / member. The company and its associates make every effort, within the framework of the technological control that they carry out at regular intervals, so that the services, content and transactions on our website are carried out smoothly and without interruption and the high level of security is maintained. It is not responsible, however, in the event that for any reason, including negligence, the operation of the website is interrupted or it becomes difficult and / or impossible to access it and / if, despite the observed security measures, "viruses" or other malicious software and transmitted to the user / visitor terminals, or if unauthorized third parties interfere in any way with the content and operation of the site, making it difficult to use or causing problems in its proper operation or stealing personal data of customers and registered users of the website.

Unless expressly stated otherwise in these Terms, our liability in relation to any product purchased through our website is strictly limited to the purchase price of that product. Without prejudice to the above, our liability is not excluded or limited in any case where it would be illegal or unfair on our part to exclude or limit, or attempt to exclude or limit, our liability.

Without prejudice to the preceding paragraph and to the maximum extent permitted by law, and unless otherwise provided in these Terms, we assume no responsibility for the following losses, regardless of the cause that occurred:

  1. Loss of income or revenue
  2. Loss of commercial activity
  3. Loss of profits or contracts
  4. Loss of expected savings
  5. Data loss, and
  6. Loss of management of working time or hours.

Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of the information transmitted or received by this website, unless otherwise expressly stated on the website.

All product descriptions, information and material posted on this website are provided "as is" and without any further warranty, either express or implied, other than warranties provided by law. The products are deemed to comply with the Convention when: a) they conform to the description and quality described by us on this website, b) they are suitable for the purposes for which such products are normally used, and c) have the quality and performance that is normal in products of the same kind and which is reasonably expected. To the maximum extent permitted by law, we waive all warranties, except those in favor of consumers and users who can not be legally excluded. What is provided in this term does not affect your rights as a consumer or User, nor your right of withdrawal.

17. Links - LINKS to other websites.

Our website may contain references to websites, for the content and services of which the company is not responsible, nor does it guarantee their permanent and secure accessibility. Therefore, for any problem that occurs during the visit / use of these websites, the user / visitor must go directly to the respective websites, which have the sole responsibility for repairing this problem. Under no circumstances should the company be considered to accept or adopt the content or services of the websites and pages to which it refers or to link to them in any way. The administrator / owner of this website is solely responsible for any problems that may arise during their visit as websites.

18. Other terms.

a) Alternative Dispute Resolution - Jurisdiction - Applicable Law - For any dispute that may arise regarding the operation and use of the site, if it is not possible to settle it by consensus, the Courts of the city of Larissa are competent. For any dispute regarding the interpretation and application of these terms and conditions as well as for any other issue regarding the use of our website, Greek Law is applicable.

b) Invalidity of term - If one of the above terms is or becomes invalid, the remaining terms of this Agreement will not be affected.

c) Modification of terms of use - These terms of use may be modified at any time by the company with or without prior notice. Any modification of the terms is valid with their posting on our website and our users / members are obliged to inform themselves about the content of any modifications / changes to the terms.

d) Interpretive term - At any point herein the return of money and / or their credit to the account of this customer is always meant as interest-free.

e) Headings - The headings used in these terms of use are intended to facilitate reference to its terms and are not intended to aid in the interpretation of the Convention.

f) Delay in exercising a right - Any delay in the exercise by the parties (business and consumer) of part or all of the rights deriving from these terms does not result in a weakening or waiver of that right which may be exercised at any later stage and at any later stage. reasonable judgment of the beneficiary.

h) Acceptance of terms - The user / consumer / visitor / member of the website states that he has read these terms which he accepts in their entirety and that he acknowledges that they govern all the services provided by him throughout his navigation in / transaction through of this website.

MODEL WITHDRAWAL DECLARATION FROM THE REMOTE CONTRACT

(Article 4 of Law 2251/1994)

TO: releaf420.gr

I, the signatory, ……………………………… .. (Name) ……………………………… (Surname) of ……… .. .............., inhabitant ………….............................. ....... (Street / Number) ………………… (Postal Code) …………………………. (City), telephone ……. …… …., Fax ……………………… .., e-mail …………………………………………, I declare and notify hereby that I withdraw unjustifiably from the no. ………………… ../.… /…. / 202 .... contract of sale of the following goods with the Company, which I cancel.

……………………………………………………………………………………………………………………………………

I also declare responsibly that:

- I exercise the relevant right of unjustified withdrawal and return of the products within thirty (14) calendar days from their receipt.

- That the products and their packaging are in their original condition and have not been unpacked, used, or suffered any wear or damage.

Date:… ../ …… / 202…

I wish a refund in accordance with the terms of the General Terms of Use.

--------------------------------

(Signature)

* is only signed if this document is served on paper.